Return Policy

We want you to love what you ordered. If something isn't right, here's how returns work.

30-Day Returns

We accept returns within 30 days of the delivery date for a full refund, provided the item is unopened, unused, and in its original packaging with all tags and seals intact.

Eligibility

To qualify for a return:

• The item must be unopened and in its original, sealed packaging.
• The item must be unused and in the same condition you received it.
• You must have proof of purchase (order number or receipt).
• The return request must be made within 30 days of delivery.

Opened, used, or damaged (by the customer) items are not eligible for a refund under this policy.

How to Start a Return

1. Email us at info@wendywillesthetics.com with your order number and the item(s) you'd like to return.
2. We'll send you a confirmation and return instructions (including a return shipping label, if applicable).
3. Pack the item securely in its original packaging and ship it back to us.
4. Once we receive and inspect the item, we'll process your refund.

Refunds

Once your return is received and inspected, we'll notify you by email. If approved, your refund will be issued to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to post the refund.

Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Gift cards
• Final sale / clearance items
  

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 30 days of delivery at info@wendywillesthetics.com with photos of the issue, and we'll arrange a replacement or refund at no cost to you.

Questions?

Reach out to info@wendywillesthetics.com or 747-2007318 and we'll be happy to help.