Shipping policy
Welcome to Wendy Will Esthetics! We’re dedicated to providing you with an effortless shopping experience, from checkout to delivery. Please review our policies below for details on shipping, returns, and more.
Orders are processed within 1–2 business days (excluding weekends and holidays).
During high-demand periods, processing may take slightly longer. We appreciate your patience and understanding.
Standard Shipping: Estimated delivery within 5–7 business days. Rates are calculated at checkout.
Expedited Shipping: Estimated delivery within 2–3 business days. Rates are calculated at checkout.
Free Shipping: Enjoy free standard shipping on orders over $200 within the U.S.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. Use the provided link to monitor the progress of your delivery.
Delivery Address
Please double-check your shipping address before completing your purchase.
If you need to update your address after placing an order, contact us immediately at wendywill@wendywillesthetics.com
International Shipping
We currently ship only within the U.S. Stay tuned for updates as we expand our shipping options to include international locations.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We’ll work with the shipping carrier to resolve the issue and ensure your satisfaction.
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Return Policy
We want you to feel confident in every purchase! If you’re not completely satisfied, we’re here to help.
Eligibility for Returns
Returns are accepted within 14 days of delivery.
Products must be unused, unopened, and in their original packaging.
Due to hygiene standards, certain items (e.g., opened skincare products) are non-returnable.
Return Process
1. Email us at wendywill@wendywillesthetics.com with your order number and reason for return.
2. Once your return is approved, we will provide instructions for shipping the item back.
3. Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the item.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or damaged item).
For any questions about shipping, returns, or your order, don’t hesitate to reach out to us at wendywill@wendywillesthetics.com
Thank you for shopping with Wendy Will Esthetics—we’re thrilled to be part of your skincare journey!